Shipping policy

Shipping Policy

Last updated: January 2026

Welcome to WeTwo. We are committed to delivering your order accurately, in good condition, and on time. Please review our shipping policy below.

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.
During high-volume periods (sales, holidays, or promotions), processing times may be slightly longer.

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

Delivery times are estimates and may vary depending on your location, carrier delays, or unforeseen circumstances.

WeTwo ships internationally to select countries.

International shipping rates and delivery times are calculated at checkout.
Delivery times typically range from 7–20 business days, depending on the destination.
Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Once your order has shipped, you will receive a tracking number via email.

Please allow 24–48 hours for tracking information to update after shipment.

We partner with reliable carriers to ensure timely delivery. Carrier selection depends on your location and shipping method chosen at checkout.

Please ensure that your shipping address is correct at checkout.
WeTwo is not responsible for orders delivered to incorrect addresses provided by the customer.
If an order is returned to us due to an incorrect or incomplete address, additional shipping fees may apply to reship the order.

WeTwo is not responsible for lost or stolen packages once marked as delivered by the carrier.
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging.

f you have any questions about our shipping policy, please contact us:

Email: shopwetwo@gmail.com

We appreciate your business and thank you for shopping with WeTwo.